These terms and conditions control and protect your use of the www.agasimbo.store owned and operated by the company AGASIMBO , registered office B6 Galery du Boulevard , ROHERO II, Bujumbura , Burundi. If you have any queries about them, please email sales@agasimbo.store
- Use of this Website
The contents of these pages are the copyright of AGASIMBO. Reproduction of part or all of the contents in any form is prohibited other than with the written permission of AGASIMBO
We reserve the right to withdraw the website, any information contained in the website, and any goods offered for sale on the website, at any time. If you access our website from outside the Burundi you are responsible for compliance with local laws where they are applicable.
We will not be liable for any claims, damages and costs, including legal fees, arising out of any misuse of the website by you or any user of your computer equipment, whether authorized by you or not, or any misuse of the website or your account information by any other user (except to the extent that such misuse arises from unlawful disclosure of your account information by AGASIMBO to third parties).
You must be 18 years or older to use the website and purchase goods offered for sale on the website.
- Offer to Purchase
On receipt of your order we will issue a confirmation email to confirm receipt of your order to the email address supplied by you. Our acceptance of your order will take place upon dispatch of the products ordered.
You may purchase certain goods online at shop.agasimbo.com. Please see our Delivery information for details of delivery charges and restrictions. The delivery times given are estimated and from time to time may be affected by events outside our control, for example inclement weather or postal strikes, for which we will not be responsible.
In order to make a purchase you will need to set up an account. We will ask for personal information in order to set up the account and you agree to provide accurate, current, complete and non-misleading information. Our Privacy Policy outlines how this information will be collected and managed.
By placing an order online you make an offer to purchase in accordance with these Terms and Conditions. We will acknowledge receipt of your order both online and via an email order confirmation but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that the order has been dispatched. Payment is taken at the point of despatch.
You can return items within 28 days of receipt. Please see our Returns Policy for exclusions, conditions and method of return.
- Presentation, pricing and availability of goods
We always aim to ensure that all details, descriptions and prices appearing on this website are accurate, but from time to time errors may occur. While we try to accurately represent the colour of an item in o photography representation of the item may be affected by the settings of the computer on which it is viewed.
Where we have made an error in the price of an item on our site we reserve the right to withdraw this item from sale at this price and present it at the correct price. If you have placed an order at the incorrect price, we will inform you of the error and give you the opportunity to confirm your order at the correct price, or cancel the order.
All items sold are subject to availability and while every effort is made to fulfill your order, products turn over very quickly in our warehouse and on rare occasions the item you require may not be available although you have received a confirmation of your order. We will advise you by email if we have to cancel your order for this reason, and no payment will be taken.
- Cancellation of an Order
If you wish to cancel or modify your order, please email contact@agasimbo.store as soon as possible. We will make every effort to accommodate your request. However, once an order has been shipped, we are unable to make any changes.
- Missing, damaged or incorrect orders
We want you to be absolutely satisfied with your product and would recommend that, where practicable, you unpack and check it for damage as soon as it arrives. If you receive a damaged product please contact us as soon as the damage is discovered via webchat or contact@agasimbo.store
We do everything we can to ensure your order arrives at your door complete and in pristine condition. If you don’t receive all your products at once, you can check that they have been dispatched using our tracking facility detailed in the confirmation email. If it’s not on its way, you can chat now to one of our helpful colleagues using our webchat or contact@agasimbo.store
In the unlikely event that the product is faulty, please follow the instructions in the delivery documents.
- General
These terms and conditions, and all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by Burundian law and are subject to the non-exclusive jurisdiction of the Burundian courts. We do not accept amendments to these terms and conditions.
Your data protection rights are set out in our Privacy Policy.
Additional terms and conditions may apply for prize competitions and our added value services and offers. If so, you will be alerted to them at the relevant juncture.
These terms and conditions only cover the AGASIMBO website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.